Ordering:
Request a product quote. Quote requests can be received 24 hours x 7 days a week, 365 days a year. Once we receive your request, we will contact you with the product quote. From there, you can place your order with us. Orders received after 3:00 PM EST are generally processed the next business day; however, we make every attempt to ship orders the same day they are received. Quotes and orders received during the weekend will be processed the following Monday, except when a holiday falls. We will accept orders from the USA, Canada and select International locations. Canadian and International customers are advised to contact us directly about the order and shipping options.
Payments:
NetCablesPlus accepts many forms of payment including; Visa, MasterCard, Discover and American Express. We also accept Paypal, money orders, and corporate checks (see Payment by PO) by mail.
Sales Tax:
If ordering from within Rhode Island, applicable tax will appear on the final invoice. If a sales tax exemption applies to your organization, a valid tax exemption certificate is required to be on file at NetCablesPlus prior to all order processing. For orders outside of Rhode Island, the purchaser assumes any valid tax liability.
Warranty:
All standard cables and parts carry a limited lifetime warranty against manufacturer defects. If your cable should fail please contact NetCablesPlus to obtain an RMA number, and we will gladly replace it with an equivalent product. This replacement warranty is limited to the value of the cable and is void if the assembly has been subjected to physical damage. NetCablesPlus reserves the right to either repair or replace items covered by warranty at our sole discretion.
Shipping:
NetCablesPlus will guarantee the shipment of in stock items provided your order has passed our credit or accounting authorization processes. We cannot be responsible for delays in shipments caused by weather, system failures, local or regional disasters or other causes outside of our control. NetCablesPlus, at its sole discretion, may change shipment carriers for any reason if it will not materially impact the estimated time of delivery of the shipment. If your order consists of custom assemblies, you will be provided a manufacturing and shipping date. If additional information is needed to expedite your order, a representative from our company may contact you.